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Privacy Policy

We fully abide by the UK Data Protection Act.

• We'll never share, sell or otherwise leverage your data unless you agree to it

• The information we collect is necessary for the smooth running of an e-commerce

website - don't worry, we'll only ask for data that we need.

• If you have any questions, requests etc just drop us a line and we'll do our best to help The full text for people who enjoy reading this sort of thing:

This privacy policy sets out how Lebrary.com uses and protects any information that you give Lebrary.com when you use this website. The Lebrary.com is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

This Privacy Policy explains our data processing practices and your options

regarding the ways in which your personal data is used. If you have any requests

concerning your personal information or any queries with regard to our processing please contact us via the Contact us page.

Lebrary.com may change this policy from time to time by updating this page. You

should check this page from time to time to ensure that you are happy with any

changes.

What we collect

We may collect the following information:

• name and contact information including

• email address

• demographic information such as

postcode, preferences and interests

• information about your purchases

• other information relevant to customer surveys and/or offers

Lebrary.com collects the details provided by you on registration together with information we learn about you from your use of our service and your visits to our web site and other sites accessible from them. We also collect information about the transactions you undertake including details of payment cards used.

We may collect additional information in connection with your participation in any

promotions or competitions offered by us and information you provide when giving us

feedback or completing profile forms. We also monitor customer traffic patterns and

site use which enables us to improve the service we provide.

What we do with the information we gather

We require this information to understand your needs and provide you with a better

service, and in particular for the following reasons:

• Internal record keeping.

• We may use the information to improve our products and services.

• We may periodically send promotional email about new products, special offers or

other information which we think you may find interesting using the email address

which you have provided.

• From time to time, and if you've opted-in, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or post.

• We may use the information to customise the website according to your interests.

• We will use sales data to populate our ‘live sales' map. This is completely anonymous and is only ever displayed at a country level. No correlation could be made between a specific customer's purchase and the book displayed on screen and is not dissimilar to other ‘recently sold' displays on many websites.

Use of your information and your preferences

We will use your information to provide and personalise our service. We will also use

your contact details to communicate with you. We may use your information to send

you offers and news about products and services. Once you have registered to use

Lebrary.com, you will be provided with access to a “My account” page that will allow

you to tailor our communications to your preferences. To change your contact

preferences use - My Account – Change password/email from us, please select your choices by using the boxes available on that page. Please note you will still receive transactional emails from us.

We like to hear your views to help us improve our service. From time to time, we

may contact you by email to ask your opinions. Please note that there may be instances where it may be necessary for us to communicate with you, in any event, for administrative or operational reasons relating to our service.

Your interactions

Should the author wish to withdraw their work from the site, 1 month's notice in

writing must be given to Lebrary.com. This is no way relinquishes the right of Lebrary.com to withdraw at anytime and without notice any written work submitted by an author. Authors who have opted for the 12 month V.I.P package and wishing to cancel any of their manuscripts or indeed membership may do so assuming that lebrary.com have been given one month's notice, although NO REBATE will be given on the their annual membership. Any requests should be made via the contact page.

Security

We are committed to ensuring that your information is secure. In order to prevent

unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's

hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application

can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. Lebrary.com uses cookies for a number of purposes, for instance to enable us to simplify the logging on process for registered users, to help ensure the security and authenticity of registered users, to provide the mechanisms for online shopping and to enable traffic monitoring. This helps us analyse data about web page traffic and improve our website in order to

tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

Non-registered visitors of the site are sent anonymous cookies to keep track of their

browsing patterns and build up a demographic profile. In addition, any visitor

who has clicked on a Lebrary.com advertisement on another site that links to

Lebrary.com will be sent a semi-persistent (e.g. two weeks lifetime) anonymous cookie that will allow us to analyse advertising effectiveness and manage our relationship with affiliate sites.

While you do not need to allow your browser to accept cookies in order to browse much of our web site or to access many of our services, you must have cookies enabled if you wish to shop online or access any areas reserved for registered users.

Links to other websites

Our website may contain links to enable you to visit other websites of interest easily.

However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the

following ways:

• If you do not want your information to be used by anybody for direct marketing

purposes, there will be a button to opt in and out on the joining form.

• If you have previously agreed to us using your personal information for direct

marketing purposes, you may change your mind at any time. There will be a button to opt in and out from direct marketing on My Account - Edit Profile.


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